Frequently asked questions
A collection of our most frequently asked questions about Lumen.
General
Lumen is the world’s most advanced platform for deploying AI and Machine Learning models. Lumen allows users to upload any model, written in any language, connect to any data source and output to any format.
Lumen is an AI-powered data science deployment platform. The platform is embedded with AI, where each model is embedded into an AI agent. These AI powered agents automatically build data pipelines, connecting your models to the data they need.
No, Lumen can connect to any data source directly, including on-premise, streaming and web data. Having a Data Lake will simplify the set up of your data connectors but is not a required step for Lumen.
Lumen easily fits into all IT infrastructures because of its flexible delivery approach. It can be hosted within your cloud or via SaaS and can connect to your data no matter where it is.
If you are having issues with Lumen, or are experiencing an error, please raise a support ticket at support.bellrock.tech
Models
Any data science model can be deployed on Lumen using our onboarding process.
First you need to prepare your model for deployment, see our documentation centre for more information on preparing an analytic.
Once your model is ready for deployment follow our simple onboarding process, see this page for more information.
Lumen supports a wide range of programming languages including:
- R
- Python
- MATLAB
- C++
- Java
- Go
If you have a Lumen license and would like to deploy models written in a different language please contact us
Data sources and pipelines
Creating a data-manager for any data-source is simple within Lightkeeper, It is then easy to connect a wide range of data sources to Lumen and we can provide support wherever required.
Lumen has no limitations on the type of data that can be processed within the platform. Lumen can process the full spectrum of numbers, text and images.
Lumen easily works with live or batch data, whether you are connecting to a system or uploading a spreadsheet.
Hosting and access
Lumen is accessed via a web browser. We provide a secure portal via the web for you to login to, with each organisation having their own url.
Lumen can operate on the following browsers and versions:
- Safari
- Edge
- Chrome
Results and outputs
The first route to accessing your model results is within the Lumen platform. Lumen comes equipped with an inbuilt visualisation tool to allow you to easily build results dashboards for your business users.
The second route involves creating a results API and accessing the results in your BI tool of choice.
Lumen has a simple drag and drop application builder to allow you to easily create custom dashboards and applications for your users. See our documentation centre section on building apps in Lumen and creating visualisations.
Anyone with a user profile can access both Lumen and the applications your organisation have created. There are a number of user permission options available to manage this effectively within your organisation
Billing and licensing
Lumen offers a flexible billing approach and can be billed: monthly, quarterly or annually. All billing is upfront for the period ahead.
There is a minimum license requirement of 2 users.
Lumen offers three different license options. These are at an organisation level and depend on your organisation type and requirements. The three license options available are:
- Education
- Commercial
- Enterprise