Lumen FAQs2020-09-02T09:13:44+01:00

Frequently asked questions

A collection of our most frequently asked questions about Lumen.

General

What is Lumen?2020-06-29T14:39:40+01:00

Lumen is the world’s most advanced platform for deploying AI and Machine Learning models. Lumen allows users to upload any model, written in any language, connect to any data source and output to any format.

How does Lumen work?2020-06-29T14:40:12+01:00

Lumen is an AI-powered data science deployment platform. The platform is embedded with AI, where each model is embedded into an AI agent. These AI powered agents automatically build data pipelines, connecting your models to the data they need.

Do I need a Data Lake to run Lumen?2020-06-29T14:40:46+01:00

No, Lumen can connect to any data source directly, including on-premise, streaming and web data. Having a Data Lake will simplify the set up of your data connectors but is not a required step for Lumen.

How does Lumen fit into my current IT infrastructure?2020-06-29T14:48:11+01:00

Lumen easily fits into all IT infrastructures because of its flexible delivery approach. It can be hosted within your cloud or via SaaS and can connect to your data no matter where it is.

What do I do if I am having an issue with Lumen?2020-06-29T14:46:55+01:00

If you are having issues with Lumen, or are experiencing an error, please raise a support ticket at support.bellrock.tech

Models

What kind of models can be hosted on Lumen?2020-07-15T13:27:47+01:00

Any data science model can be deployed on Lumen using our onboarding process.

I have a model that I want to deploy, how do I upload it to Lumen?2020-06-29T14:46:21+01:00

First you need to prepare your model for deployment, see our documentation centre for more information on preparing an analytic.

Once your model is ready for deployment follow our simple onboarding process, see this page for more information.

What programming languages does Lumen support?2020-06-29T14:49:25+01:00

Lumen supports a wide range of programming languages including:

  • R
  • Python
  • MATLAB
  • C++
  • Java
  • Go

If you have a Lumen license and would like to deploy models written in a different language please contact us

Data sources and pipelines

How do I connect data sources to Lumen?2020-06-29T14:52:22+01:00

Creating a data-manager for any data-source is simple within Lightkeeper, It is then easy to connect a wide range of data sources to Lumen and we can provide support wherever required.

What type of data can Lumen handle?2020-06-29T14:52:46+01:00

Lumen has no limitations on the type of data that can be processed within the platform. Lumen can process the full spectrum of numbers, text and images.

Can Lumen handle both live and batch data?2020-07-15T13:26:31+01:00

Lumen easily works with live or batch data, whether you are connecting to a system or uploading a spreadsheet.

Hosting and access

How is Lumen accessed?2020-06-29T14:57:38+01:00

Lumen is accessed via a web browser. We provide a secure portal via the web for you to login to, with each organisation having their own url.

What browsers can Lumen operate on?2020-06-29T14:58:13+01:00

Lumen can operate on the following browsers and versions:

  • Safari
  • Edge
  • Chrome

Results and outputs

How do I access the results of my Model in Lumen?2020-06-29T14:53:50+01:00

The first route to accessing your model results is within the Lumen platform. Lumen comes equipped with an inbuilt visualisation tool to allow you to easily build results dashboards for your business users.

The second route involves creating a results API and accessing the results in your BI tool of choice.

How do I build applications?2020-06-29T14:55:30+01:00

Lumen has a simple drag and drop application builder to allow you to easily create custom dashboards and applications for your users. See our documentation centre section on building apps in Lumen and creating visualisations.

Who can access the applications?2020-06-29T14:56:26+01:00

Anyone with a user profile can access both Lumen and the applications your organisation have created. There are a number of user permission options available to manage this effectively within your organisation

Billing and licensing

How is Lumen billed?2020-06-29T15:00:09+01:00

Lumen offers a flexible billing approach and can be billed: monthly, quarterly or annually. All billing is upfront for the period ahead.

What is the minimum number of users for Lumen?2020-06-29T15:00:43+01:00

There is a minimum license requirement of 2 users.

What types of license are available for Lumen?2020-06-29T15:01:54+01:00

Lumen offers three different license options. These are at an organisation level and depend on your organisation type and requirements. The three license options available are:

  • Education
  • Commercial
  • Enterprise