Time For You (TfY) Care is an innovative care provider who recognises that the main barrier to solving the UK’s hospital bed blocking crisis is the lack of available people willing to be home carers. The most significant reason for this is the low rates of pay.
To change this, TfY Care is paying carers 20% more than the industry norm but charging the end customer no more. They achieve this by using data to run a highly efficient business.
Using Lumen®, Bellrock Technology gave TfY Care the ability to monitor their carers in real-time and ensure customers are receiving the correct level of service in less than 7 days. The solution has substantially reduced the resources and costs required to manage this work.